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Problems in Nortel Passport 8010 ?

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danielpizarrog

IS-IT--Management
Apr 21, 2003
1
CO
We have just bought a NORTEL Passport 8010 to be the CORE of a net in my Company. I would like to know, according to your own experiences, the biggest problems you have had using this machine.

I really appreciate your Help.
 
The biggest thing I have seen is having people that know what they are doing. Hardware wise I have seen 8port gig modules (both copper and fiber) fail(I have no experience with 10/100 modules in 8010's). I have also seen the 16 port fiber modules fail. I had the 16 port blade fail almost right out of the box, while I was configuring the chassis to replace an accellar 1150. All in all, once they are up and running, things have been smooth for me. But things do break. I must admit that when I had 4hr maintenance, Nortel was able to produce. It's just the initial call into their tech support that is aggrevating. Did you try this, and this, well let's try this and this again.
 
I have three 8600 switches in my network. The only failure, like yours, was with an 8 port Gig module (the one with the replaceable GBICs) only in use about 1.5 months. I have NBD maint, luckily I had a workaround. The other two have been troublefree for over a year.

The only real gotcha that I have noticed with setting up and maintaining the system is that the physical ethernet port settings seem like they are buried in an inaccessable portion in the configuration tree, and you won't notice a config problem until you do some digging into the config. For example, I had a issue with a Gig fiber link to a 450 switch stack that had intermittant problems with. Finally figured out I had an autonegotiation mismatch between the 8600 and the 450. I have had multiple instances where these problems won't show up until a power fail or reboot on one end or the other, and the link won't come back up.

Otherwise, I have had good experiences with this product.
 
We have 2 8600 switches in our core.No problems at all.The GBIC problem has not appeared here.There is a CSB out about this problem.As far as configuring the unit,the basic 8600 course is very helpful.

Rick Harris
SC Dept of Public Safety-DMV
Network Operations
 
Dog gone Nortel gear. It works. We have 10 of them and have had little to know problems at all.



My suggestions are what I would try myself. If incorrect, I welcome corrections to my knowledge.
Scott
stomlin@baptistfirst.org
 
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