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Problems backing up Oracle 9 i Database with ArcServe 2000

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dudenjersey

dudenjersey

MIS
Oct 31, 2002
213
US
We're trying to back up an Oracle Database, version 9i, and we're receiving the following error message.

" E8601 failed to connect agent.(agent=dbora7@maxlp,EC=220)"

We've emailed this to ArcServe support and they keep insisting on us using the Internal account in Oracle, unfortunately the internal account is no longer available in Oracle 9i
Can anyone help.

thanks,

 
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Have you applied SP4 to the ARCserve bas product and the oracle agent?
 
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