Problem with VoIP lines 1

[borceivanovski]

Hi all

I have a strange problem.
We have 2 location, 1 location has BCM 200, and the other has BCM 50.
Till yesterday, everything worked fine.
I was looking at how to make a outgoing call on the remote location, using one of their lines, and i press disable on IP Trunks in Telephone resources. Immediately I pressed enable, and since then i am not able to make calls to the remote location.

I was checking the VoIP lines, they are configured, assigned to same pool(pool C) but the VoIP lines are not shown in Telephone->Lines->Active VoIP Lines.

I am getting message on the phone from which i try to call, no free lines.

What can be the problem and what can i do to fix it?

Thanks all for the help.

 

[BombOne]

try to reset the FEPS service, that is the VOIP service, and see if they come back.

 

[borceivanovski]

how to reset it?

 

[BombOne]

under the administration tab, then general, then service manager. FEPS is about 3/4 of the way down the list. hilight it and click restart on the bottom of the page

 

[borceivanovski]

will this interrupt the current phone system or it will not?
I am just asking, so i can see if not do it a little bit later when we are not so busy.

 

[BombOne]

I dont know if it affect ip sets, my systems only have ip trunks, and the FEPS service doenst affect anything but them.

 

[borceivanovski]

thanks that helped.

 

[IPGuru]

similar problems have been highlighted in the IP Office forum from the same date.there it is related to a public stun server.
it may be worth reading thread940-1625466


I do not Have A.D.D. im just easily, Hey look a Squirrel!

 

[BombOne]

Did you get them working?