I have a problem in a BC10-B MD. When the operator receives an external call and wants to transfer it to a extension with a ECF it doesn't work. Is this possible with this MD version?
Several reasons why this may be occurring. I assume if you simply place a call to the extn that has ECF set from another extn or operator on the switch, the call matures ? Can the operator take the incoming call and then transfer it to the actual underlying "ECF" destination ? Is the incoming DDI route the same as the outgoing route or not ?
Need to answer these before considering anything else.
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