Sounds like the page setup is set to portrate, not landscape. Set it to landscape and you should be fine. Portrate is 8 1/2" by 11" which will not cover your form width of 10 1/2". With .5" margins you've got 7 1/2" of page to print on. I'm assuming your label is greater than 1" in length and thus getting cut off.
Landscape is 11" by 8 1/2" and will print your entire form width.
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