Problem with RADNP

[DEIVIDOS]

Hi,
I have a problem with VSU in BC9.
anybody knows how can i solve this problem?

<radnp:vsid=all;
WAIT
WAIT
WAIT
COMMAND LOST

I have restart the program unit RA1DP in all the lims and RHH in lim 1, but the result is the same.

with command HIMDP appear the RHH progam in lim 1

any news?
best regards

 

[doktor]

What if you did:
radnp:vsid=1;
radnp:vsid=2;

Please post the fault signal from HIMDP; after sending
radnp:vsid=all;


///doktor

 

[DEIVIDOS]

hi doktor,

if i made radnp:vsid=1; the result is the same.

the HIMDP printout is:

<himdp;

DIAGNOSTICS FROM OPERATING SYSTEM
TIME DATE
12:53:47 05NOV08
DIAGNOSTICS FROM LIM 001

TIME DATE ERROR CODE
12:46:37 05NOV08 H'14
JUMP TO ILLEGALSTATE
LOGICAL PROGRAM ERROR ADDRESS = 0200D0E0
ENTER
SWSW B-LEVEL SIGNAL TCSINFFETE (H'001F)
FROM DERS1 (H'184) EXE A IN LIM 026
TO RHH (H'25D) EXE A IN LIM 001
NUMBER OF DATA BYTES IN SIGNAL = 39
WITH 0 1 2 3 4 5 6 7 8 9
000 01 06 03 9D 22 99 0F 34 4F 02
010 A7 0F 06 01 00 00 00 00 10 00
020 00 02 49 00 00 00 00 01 00 00
030 00 00 00 00 FF FF FF FF 00

USER STACK DUMP
0 1 2 3 4 5 6 7 8 9 A B C D E F
02 00 9F 28
NO INFORMATION STORED IN LIM 002
NO INFORMATION STORED IN LIM 003
NO INFORMATION STORED IN LIM 004
NO INFORMATION STORED IN LIM 005
NO INFORMATION STORED IN LIM 006
NO INFORMATION STORED IN LIM 007
NO INFORMATION STORED IN LIM 008
NO INFORMATION STORED IN LIM 009
NO INFORMATION STORED IN LIM 010
NO INFORMATION STORED IN LIM 011
NO INFORMATION STORED IN LIM 012
NO INFORMATION STORED IN LIM 013
NO INFORMATION STORED IN LIM 014
NO INFORMATION STORED IN LIM 015
NO INFORMATION STORED IN LIM 016
NO INFORMATION STORED IN LIM 017
NO INFORMATION STORED IN LIM 018
NO INFORMATION STORED IN LIM 019
NO INFORMATION STORED IN LIM 021
NO INFORMATION STORED IN LIM 022
NO INFORMATION STORED IN LIM 023
NO INFORMATION STORED IN LIM 024
NO INFORMATION STORED IN LIM 025
NO INFORMATION STORED IN LIM 026
NO INFORMATION STORED IN LIM 027

Thanks
Best regards

 

[dstrang1]

Is this a VSU that was in service and suddenly quit working?

If so, can you call it and play or record messages?

Restart the VSU board and verify operation.

Good luck,

Dave Strang

 

[DEIVIDOS]

Hi dstrang 1,

I have 4 VSU in my system and all of them is working OK, the problem is that i need to put a new voice message but i dont know the extension of the VSU.

I probed to restart all of the VSU board but the result is the same .

any ideas?
Thanks

 

[dstrang1]

I dunno.......I guess you'll have to put on your detective hat.

Do you know the DIR of the other VSU's? & if so are you lucky enough that those DIR's are in a consecutive number range?

What do you get for the BPOS if you send SYEDP:LIM=X; for the LIM in which this VSU is installed?

Are you able to print out the various ACD groups (or at least the particular group you need to change the message) to see what ANN's are assigned and then print out what ANN's and associated messages are assigned to what VSU's?

Does a CNLIP for the LIM in which this VSU show the board to be active?

Does a SYEDP:BPOS=x-x-xx; show the board to be assigned?


As a last resort I guess you could print out your vacant extensions, then print all analog and digital extensions, ADN's, hunt groups and ACD groups and compare the printouts of assigned numbers to vacant numbers. Logically, numbers unaccounted for should be your VSU's.

That's all the ideas I have at the moment.

Good luck,

Dave Strang

 

[mundus]

Hi, from the HIMDP:
WITH 0 1 2 3 4 5 6 7 8 9
000 01 06 03 9D 22 99 0F 34 4F 02

the extension number is here 2299 (d4 and d5), maybe it can give you some hint ?!