Hello!
A network printer says to client computers trying to print: "Could not get device information" and will not print. A test print from the print server itself is fine. Restarting spooler did not help. The printer is Canon IR3220. Other network printers print just fine. I checked sharing settings, all users in our domain have the right to print. Event wiever only shows the unsuccessfull print jobs as they were cancelled by the user. Any ideas?
A network printer says to client computers trying to print: "Could not get device information" and will not print. A test print from the print server itself is fine. Restarting spooler did not help. The printer is Canon IR3220. Other network printers print just fine. I checked sharing settings, all users in our domain have the right to print. Event wiever only shows the unsuccessfull print jobs as they were cancelled by the user. Any ideas?