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Problem with MAPI, Win98, Outlook2k, Word2k

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watrgate

MIS
Mar 10, 2001
9
US
A computer at work is giving me a problem when trying to send a Word document to somebody using the "Send To e-mail recipient (as attachment)" option. When I do this, I get a message stating that the "MAPI Spooler could not start.......MAPI 1.0 000004C7".

I've tried the suggestions in Microsoft KB articles Q216796 and Q302599 to no avail. I've removed and reinstalled office and windows. Nothing.

I've noticed the error message changes if I copy the mapisp32.exe file to "C:\windows\system" folder, the error changes to "MAPI could not start due to: Unspecified error". I'm stumped. Has anyone else seen this? Many thanks in advance.
 
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