Hello, our restaurant has Micros 3700. When we were trained in the system we were informed once and order is sent and there is a timestamp on it, it cannot be altered. However, this becomes a hindrance if the individual calls back that made the order or informs the waiter they would like something added to the dish or have a dish made a certain way. There doesn't seem to be a quick way to go about making the change. The original dish has to be deleted and put in again with the message or addition that was requested. If there any way at all you can alter a dish that already has a timestamp on it?
Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
Problem with inputting orders
- Thread starter PatMP1082
- Start date
Are you using KDS or printers in your kitchen? I think it's possible with KDS, but once an order is printed, well, it's printed.
Honestly if there was a way to edit an order that's already been sent, I don't think I'd use it. Showing an item as voided and reordered with different/additional preps seems the best way to make sure the chefs see it and avoid confusion in the kitchen.
Honestly if there was a way to edit an order that's already been sent, I don't think I'd use it. Showing an item as voided and reordered with different/additional preps seems the best way to make sure the chefs see it and avoid confusion in the kitchen.
- Status
Similar threads
- Locked
- Question
- Locked
- Question
- Locked
- Question