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Problem with HP PSC 1610 All-in-One unit

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kafkaran

Technical User
Mar 21, 2008
1
ES
Hi

First of all my english is not as good as I would like...I´m sorry

I have a HP PSC 1610 All-in-One unit.
When I start the unit, the display shows after 11 seconds "No MECH mode",and then:
"Used black print cartridge installed. Press OK to continue" I press OK and the display shows:
"Used tri-color print cartridge installed. Press OK to continue" I press OK and the display shows:
"Ready"
When I try to print the unit display shows: "Printing..." but nothing happens. A message appears in the screen of my computer:

The document can´t be printed
Name of the document...
Mane of he printer...
Hour..
An options to open the printer options and obtain help (which are not useful)

Can anyone helpme with this problem? Does anyone knows the reason of this?
I´ve tried cleaning the cartridges but the problem continues.
This happens even with the cartridges uninstalled! After pressing OK twice (as I have explain above) the display shows "ready"!!

What can I do??

Thank you very much in advance
 
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