Problem with extension on option 11 1

[twindragon]

We have an extension 0 that is set up as an ACDN, for some reason that I am currently unaware of it began hunting directly to our voice system instead of to the receptionist where it used to go. Can anyone tell me where to change this back, I am new to this and I have not needed to configure an ACDN before.

 

[dlesap]

Your extension with DN 0 may not be logged in the ACD queue and the Night Call Forward of the ACD queue may be set up with your Mail DN.
Give a print of the ACD queue (LD 23) and a status of the card(LD 32) where the extension is for more assistance.

 

[twindragon]

Thanks dlesap,
I did the print and found it was pointing to the wrong number and I have fixed it.