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Problem with Exch2010SP1 install

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nelsonsk2

Technical User
Oct 17, 2005
34
US
All, I have a new 2008R2 server that I'm trying to get Exchange Server 2010 SP1 running on. I actually installed it several weeks ago and had it running. I was able to access the EMC and shell, without any problem, had my client accounts in place and was in the process of finalizing the OWA. I then had about 1 1/2 weeks where I got pulled off that and came back to it late last week. When I try to access either the EMC/Shell I'm getting connection failure errors.

On the EMC I get:
Initialization failed:
The attempt to connect to using "Kerberos" authentication failed: Connecting to remote server failed with the following error message: The WinRM client received an HTTP server error status (500), but the remote service did not include any other information about the cuase of the failure".

EMS I get:
The WinRM Client... error above and then there's a warning: "No Exchange servers are available in the Active Directory site.

I've also been struggling to get some of the Exchange services running. There will be different ones after reboot but they are some combination of information store, throttling, AB, Service Host, RPC Client Access, Transport. Typically some won't start at all and two or three of them will hang at "starting".

I've tried more solutions than I can count from Microsoft and forum searches. I've run EMTShooter and finally tried to uninstall to attempt to start over, but the uninstall failed also. The error I received while attempting the uninstall was "ADInitError=Setup encountered a problem while validating the state of Active Directory: Could not find any Global Catalog in forest <Domain>.}"

I can ping from DC and client PC's I can connect to AD through ADSIedit.msc, verified server Exchange membership in AD and have verified all prereqs are in place.

Any suggestions on next steps? Reformat Server and start over? I'm not sure what I'm missing.
 
Thanks for the reply. I would expect the same but each time I reboot I will still have a several of the Exchange services that either won't start or hang at "starting". I've tried setting them to manual and then once the computer comes up manually starting them based on dependencies but I will still get some that either error out saying they didn't respond or timed out or will hang at "starting" when I try to manually start them.

This morning I tried to uninstall Exchange hoping a re-install would fix the problem but when I try to either through Uninstall Programs or from the install disk it gets to the screen to select which features I want to uninstall but won't let me chose any.

The only remaining option I can think of is a format and re-install of the OS, then start over with the exchange install.
 
I'll give that a try as soon as the server comes back up. I installed 6 Windows "critical" updates this morning and I'm now on the second pass of reboot...Preparing to configure Windows.

I do have the prerequisites script and ran that prior to my Exchange install but if I can get it to uninstall will try to do it all again.

Thanks.
 
So, here's what I've done...
1)Finally was able to get the OS recovered by using custom install from the Install media.
2)Setup up Server just as before (same name, re-joined domain)
3)Opened elevated command prompt, cd to install path on 2nd partition and tried uninstall command above. Error 'Setup' is not recognized as an internal or external command, operable program or batch file.
4)Installed all prereqs and tried to re-install Error - current organization is in an unstable (sorry I didn't catch the exact error).
5)Opened elevated command prompt, cd to install path and tried setup /m:RecoverServer. Received same error as #3 above.
 
I think I've got it now. There were a number of variations of the setup commands on the internet and all were saying to run from command prompt. I actually tried it again in Windows PowerShell with a slightly different syntax I saw on Technet and it appears to be running the recoverserver now. If it works I'll post back here in case any one else runs into the same issue.
 
Well it didn't work that way either. It said it was starting setup and then went to "Copying files from <Install Path>" sat there are night and when I clicked on the PS window this morning the cursor just dropped back down to the PS command line and nothing else happened.
 
I tried running it exactly as you had above in a command prompt and it kept erroring saying setup is not recognized...

I finally was able to recover by adding .\ in front of the setup and also I had to use the 2010 SP1 RU1 install instead of my original download. It is now back up and running and all my earlier config was still in place.

Thanks for you help.
 
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