I have a couple of problems with a Canon LBP-660 laser printer:
Firstly: last week there was a paper jam. During this time a small piece of paper tore off the stuck piece and fell into the fixing assembly, and is stuck in there. I cannot easily get it out, and the result is that the printer now thinks that there is a paper jam and refuses to print anything until the jam is cleared.
Secondly, over the last few months it has gained a habit of taking through multiple sheets of paper (often 5 or 6) at the same time. This is most annoying as it means time has to be spent removing the excess sheets and means that the printer cannot be used for manual duplex prints. (obviously this can't be fixed until the first is fixed).
Does anybody have any ideas on how to fix either of these problems, especially the first? Any ideas would be most welcome. Both Canon and the computer manufacturer (who bundled the printer with a PC) have quoted prices to look at the printer that makes it more economical to buy a new printer than get an engineer to look at it, which seems daft given that all that stops it working is a small torn piece of paper, just over 2cm squared.
Regards
John Barnett
Firstly: last week there was a paper jam. During this time a small piece of paper tore off the stuck piece and fell into the fixing assembly, and is stuck in there. I cannot easily get it out, and the result is that the printer now thinks that there is a paper jam and refuses to print anything until the jam is cleared.
Secondly, over the last few months it has gained a habit of taking through multiple sheets of paper (often 5 or 6) at the same time. This is most annoying as it means time has to be spent removing the excess sheets and means that the printer cannot be used for manual duplex prints. (obviously this can't be fixed until the first is fixed).
Does anybody have any ideas on how to fix either of these problems, especially the first? Any ideas would be most welcome. Both Canon and the computer manufacturer (who bundled the printer with a PC) have quoted prices to look at the printer that makes it more economical to buy a new printer than get an engineer to look at it, which seems daft given that all that stops it working is a small torn piece of paper, just over 2cm squared.
Regards
John Barnett