Problem with BCM 200 3.6

[adamandamy]

BCM had a bad harddrive, booted with "no OS found". Replaced HD with preloaded 3.6, everything OK so far. I go through the initialization process per manual and that seems to complete fine as well.
I still have preexisting telephony configs that the vendor tells me is normal and voicemail now works, which it didn't before. The only problem is I can't access unified manager because the apache service has stopped and all attempts at starting the service through rebooting and trying to start manually fail.
Any help will be greatly appreciated.

 

[ITBCMGUY]

Nortel has a tool to fix the apache service. Contact your vendor and request the fix.

 

[adamandamy]

That was the problem thanks for the reply. First I've heard of this patch and I know this problem has come up in old posts and this fix was never mentioned. Hope it helps others out there.

 

[biv343]

Another 'fix' if you don't have the apache fix tool is to set the date on the system through the command prompt to something before 1/1/2008, then re-reun the universal profile. When it's complete, log in and change the date back. Works out good if you don't have the fix tool, or internet access to download it.