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Problem with auto attendant

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eseibert

IS-IT--Management
Mar 4, 2003
254
US
I have a legend with voicemail card. The auto attendant isn't picking up at all so no calls are able to be received when dialing in. How do I make it so the calls are ringing to the operator directly and not going through the auto attendant. I think I need to take the lines out of a hunt group, but not quite sure. Please advise.
 
Remove the lines from the voice mail hunt:
Sys Program >Exit >Esxtension >More >Group Calling > Lines pools > enter voice mail calling group (usually 770) >Enter
Delete the lines that are showing.
Also make sure night service is not on because it could be sending the calls to voice mail as sell.

Pepperz@charter.net
 
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