Problem with ACD groups

[aau2]

Hi, I have a PBX (avaya) joined to my MD110 bya Pri. They can call to all my MD110 except to ALL ACD groups. Only can not call to ACD Groups.
The verison of MD110 is BC12, sp6.
The configuration of the route is the next:
<ROCAP:ROU=75;
ROUTE CATEGORY DATA
ROU SEL TRM SERV NODG DIST DISL TRAF SIG BCAP
75 0130000000000010 6 3111000007 0 30 128 03151515 511110100031 111111

END

<RODAP:ROU=75;
ROUTE DATA
ROU TYPE VARC VARI VARO FILTER
75 SL60 H'00000310 H'55460000 H'16300000 NO

END

Any Idea???????

Thanks

 

[parnum]

what do callers get? you can perform STUNI on SLP60 for lim where route is to see what is received on MD110.

Also post ACGCP:GRP=ALL;

best parnum

 

[aau2]

hi parnum, I'm trying to get stuni, and the acgcp is the next.

<ACGCP:GRP=ALL;
ACD GROUP CALL DATA
GRP LIM SERV TRAF SEL QUE QIC CUST SAT ACTC
54600 6 10000 15 11000 00000022501 0-1 YES 180
54630 1 10000 15 11300 00000022501 0-3 YES 180
54650 11 10000 15 11300 00000022501 0-2 YES 180
54670 10 10000 15 11315 00000022501 0-6 YES 180
83366 11 10100 15 10015 00000022501 NO 180
83636 5 00000 15 11315 10150752525 NO 180
83861 4 10000 15 01000 00000002501 NO 180
84700 3 10000 15 11000 00020020101 0-8 NO 180
84998 9 10000 15 10215 00000002501 NO 180

END

 

[aau2]

Hi parnum, the STUNI is the next.
<strap:tri=2;

TRACE IND READ RESULT
TRACE INDIVIDUAL NO 2
TIME LINE(S)
09.48.11.960 00001 SWHW SIGNAL CHEACKTLD (H'000E)
FROM SLP60 (H'037B) EXE A IN LIM 004
TO EQU NO 4-2-20-00
WITH 0 1 2 3 4 5 6 7 8 9
000 H'02 H'07 H'45 H'5E H'02 H'06 H'F2 H'5A
09.48.12.020 00002 HWSW SIGNAL TLDACT (H'000A)
FROM EQU NO 4-2-20-00
TO SLP60 (H'037B) EXE A IN LIM 004
WITH 0 1 2 3 4 5 6 7 8 9
000 H'01 H'01 H'00 H'00 H'00 H'00 H'00 H'00 H'00 H'00
09.48.13.220 00003 SWHW SIGNAL BORDID (H'0016)
FROM DCP (H'007E) EXE A IN LIM 004
TO EQU NO 4-2-20-00
WITH 0 1 2 3 4 5 6 7 8 9
000 H'02 H'01 H'23 H'E6 H'00 H'00 H'00 H'00
09.48.13.240 00004 HWSW SIGNAL IDENTY (H'0016)
FROM EQU NO 4-2-20-00
TO SLP60 (H'037B) EXE A IN LIM 004
WITH 0 1 2 3 4 5 6 7 8 9
000 H'01 H'01 H'39 H'DF H'00 H'00 H'00 H'00 H'00 H'00
010 H'00 H'00
09.48.17.060 00005 HWSW SIGNAL DLIDATALONG (H'0002)
FROM EQU NO 4-2-20-00
TO SLP60 (H'037B) EXE A IN LIM 004
WITH 0 1 2 3 4 5 6 7 8 9
000 H'01 H'01 H'08 H'02 H'0C H'61 H'05 H'A1 H'04 H'03
010 H'90 H'90 H'A3 H'18 H'03 H'A1 H'83 H'81 H'1C H'1E
020 H'9F H'AA H'06 H'80 H'01 H'00 H'82 H'01 H'00 H'8B
030 H'01 H'00 H'A1 H'10 H'02 H'02 H'5B H'2B H'06 H'07
040 H'2B H'0C H'02 H'87 H'78 H'01 H'04 H'04 H'01 H'00
050 H'1C H'14 H'9F H'AA H'06 H'80 H'01 H'00 H'82 H'01
060 H'00 H'A1 H'09 H'02 H'02 H'5B H'2C H'02 H'01 H'22
070 H'05 H'00 H'1C H'23 H'9F H'AA H'06 H'80 H'01 H'00
080 H'82 H'01 H'00 H'8B H'01 H'00 H'A1 H'15 H'02 H'02
090 H'5B H'2D H'02 H'01 H'00 H'80 H'0C H'54 H'45 H'4C
100 H'45 H'46 H'4F H'4E H'49 H'41 H'39 H'30 H'31 H'1E
110 H'02 H'81 H'83 H'6C H'07 H'21 H'80 H'38 H'33 H'39
120 H'30 H'31 H'70 H'06 H'A1 H'38 H'33 H'38 H'36 H'31
130 H'94 H'31 H'01 H'80 H'00 H'00 H'00 H'00 H'00 H'00
140 H'00 H'00
09.48.17.140 00006 SWHW SIGNAL DLRDATALONG (H'00A1)
FROM SLP60 (H'037B) EXE A IN LIM 004
TO EQU NO 4-2-20-00
WITH 0 1 2 3 4 5 6 7 8 9
000 H'08 H'02 H'8C H'61 H'02 H'18 H'03 H'A9 H'83 H'81
010 H'02 H'05 H'0F H'4E H'02 H'05 H'1E H'36
09.48.17.300 00007 SWHW SIGNAL DLRDATALONG (H'00A1)
FROM SLP60 (H'037B) EXE A IN LIM 004
TO EQU NO 4-2-20-00
WITH 0 1 2 3 4 5 6 7 8 9
000 H'08 H'02 H'8C H'61 H'45 H'08 H'02 H'81 H'91 H'1C
010 H'12 H'9F H'AA H'06 H'80 H'01 H'00 H'82 H'01 H'00
020 H'A3 H'07 H'02 H'02 H'5B H'2C H'02 H'01 H'03 H'02
030 H'05 H'0F H'4E H'02 H'05 H'1E H'36
09.48.17.320 00008 HWSW SIGNAL DLIDATALONG (H'0002)
FROM EQU NO 4-2-20-00
TO SLP60 (H'037B) EXE A IN LIM 004
WITH 0 1 2 3 4 5 6 7 8 9
000 H'01 H'01 H'08 H'02 H'0C H'61 H'4D H'00 H'00 H'00
010 H'00 H'00 H'00 H'00 H'00
09.48.17.340 00009 SWHW SIGNAL DLRDATALONG (H'00A1)
FROM SLP60 (H'037B) EXE A IN LIM 004
TO EQU NO 4-2-20-00
WITH 0 1 2 3 4 5 6 7 8 9
000 H'08 H'02 H'8C H'61 H'5A H'02 H'05 H'0F H'4E H'02
010 H'05 H'1E H'36
END

<
TIME OUT WARNING

<

 

[lalrl]

too less infos for finding the solution. It seems you have ANCD-Groups in your system. Give us for all groups

acgmp
accsp
cdidp
and all nc printcommands

 

[aau2]

Hi, this are the printouts. The problem is with all ACD groups, independent of ANCD or not ANCD satellite.



<ACGMP:GRP=ALL;
ACD GROUP MEMBER DATA
GRP DIR PRI CLT
54600 54611 1 0
54612 1 0
54613 1 0
54641 1 0
54630
54650 54661 1 0
54662 1 0
54663 1 0
54670
83366 52990 1 0
52991 1 0
52992 1 0
52993 1 0
83636 54850 1 (I) 0
54851 1 (I) 0
83861 52901 1 0
52902 1 0
84700 54702 1 0
84998

END

<ACCSP:GRP=ALL;
ACD GROUP STATUS
STATUS BUSY DELAYED CALLS STATISTICS
------------------- ---------- ---------------- ----------
GRP MEMBERS AVAILABLE OWN OTHER CURRENT MAXIMUM AVCT EWT
54600 4 2 0 0 0 2 76 0
54630 0 0 0 0 0 2 180 0
54650 3 0 0 0 0 2 84 0
54670 0 0 0 0 0 2 180 0
83366 4 3 0 0 0 2 39 0
83636 2 0 0 0 0 15 180 0
83861 2 2 1 0 0 0 141 0
84700 1 0 0 0 0 2 180 0
84998 0 0 0 0 0 0 180 0

END

<CDIDPIR=54600;
CALL DIVERSION INDIVIDUAL DATA
DIR DIV
54600 54650

END

<CDIDPIR=54630;
NOT ACCEPTED
DIV
NOT ASSIGNED
<CDIDPIR=54650;
NOT ACCEPTED
DIV
NOT ASSIGNED
<CDIDPIR=54670;
CALL DIVERSION INDIVIDUAL DATA
DIR DIV
54670 54680

END

<CDIDPIR=83366;
CALL DIVERSION INDIVIDUAL DATA
DIR DIV
83366 54047

END

<CDIDPIR=83636;
NOT ACCEPTED
DIV
NOT ASSIGNED
<CDIDPIR=83861;
CALL DIVERSION INDIVIDUAL DATA
DIR DIV
83861 52900

END

<CDIDPIR=84700;
NOT ACCEPTED
DIV
NOT ASSIGNED
<CDIDPIR=84998;
NOT ACCEPTED
DIV
NOT ASSIGNED
<NCCOP:NODE=ALL;
NOT ACCEPTED
CHANNEL
NOT ASSIGNED
<NCGMP:ANCD=ALL;
ANCD GROUP MEMBER DATA
ANCD SAT NODE DISTNO STRING
54672 54600
54630
54650
54670

END

<NCGRP:ANCD=ALL;
ANCD GROUP DATA
ANCD LIM SERV TRAF SEL CUST MAXTIM SAT
54672 1 1 15 0 - - NO

END

<NCGSP:ANCD=ALL;
NOT ACCEPTED
FORMAT ERROR
ANCD
<NCGSP:ANCD=54672;
ANCD GROUP STATUS
ANCD NODE MAXTIM OFLTIM STATUS
54672 1 - CLOSED
AGENT INFO QUEUE INFO
SAT NODE TOTAL AVAIL BUSY TOTAL BUSY AVCT EWT STATUS
54600 1 4 0 0 2 0 180 0 CLOSEDBYORDER
54630 1 0 0 0 2 0 180 0 CLOSEDBYORDER
54650 1 3 0 0 2 0 180 0 CLOSEDBYORDER
54670 1 1 0 0 2 0 180 0 CLOSEDBYORDER

END

<NCICP;
NOT ACCEPTED
ANCD APPLICATION
NOT ASSIGNED
<NCNOP;
ANCD NODE DATA
NODE
1

END

<NCSGP:SAT=ALL;
SATELLITE GROUP DATA
SAT ANCD NODE OFLNO INFTYP OFLTIM OVFLOW GRPTYPE
54600 54672 1 P - NO ACD
54630 54672 1 P - NO ACD
54650 54672 1 P - NO ACD
54670 54672 1 P - NO ACD

END

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