problem when changing my modem

[coatl]

hi thanks for help me.
mi computer its a pentium III 1000hz procesor,and 128 mb ram,whit windows me ,and i have a modem and work geat i dont have any problem,but one day the modem cant find the dial tone and i could not connect me,i think the modem dont work and change for a new, one intel 537 data fax v.90 mode,i install and it seemed all ok, i have dial tone and i can connect to internet,but when i receve or make a call whit netmeeting (always), or talk in a chat rom (sometimes) the audio and video its freeze and anything responds, i have to turn off the computer or restart, please help its this a modem problem???or a windows problem??whit the previous one never i had this problem i dont have what are the old modem,
thanks for your help

 

[micman]

Change OS to Windows2000.


I had the same problem (And a dozen more)


Thats all the advice i can give you ...

Sorry .....

 

[pansophic]

coatl,

did you uninstall the old modem drivers before installing the Intel modem? If not, it is possible that you are having the two drivers contend over incoming data. You need to make sure that you have removed both the modem driver itself, and the WAV device driver for the other modem (if it had one).

If you go to Control Panel, System and select the Device Manager tab, then you can delete all of the modems (including the Intel), and then select the Sound stuff and delete any WAV device drivers, you will effectively delete all of the old drivers that could potentially conflict. I know that the Device manager may claim that there are no conflicting devices, but the tests are for hardware and memory addressing conflicts.

When you restart your system, it should prompt you to reinstall the Intel Modem drivers. Make sure that you have downloaded the most recent drivers that you can find, and install those.

This should eliminate your modem problems. I used ME for more than a year with various WinModems and never had even a hiccup once the proper drivers were correctly installed. With EXTREME emphasis on the PROPER drivers and being CORRECTLY installed.

pansophic

 

[logi2000]

(Intel(R) 537 Data Fax V.90 Modem)

does this modem works fine with XP. i try to use it, but the instalation program of XP says it is not compatible, is there a way i can fix that ?