Problem w/ BEFCMU10 Cable Modem in Wireless Setup

[RICHINMINN]

I've got a friend whose wireless network I set up, using all Linksys components. She has:
-- BEFW11P1 WAP, Cable/DSL Router, and Print Server
-- WPS11 Print Server
-- WPC11 PCI NIC in desktop PC
-- WMP11 PCMCIA NIC in laptop PC
-- WUBS11 USB NIC in desktop PC
She has used the BEFW11P1 to connect to a BEFCMU10 cable modem fo access to the Internet via AOL, which has worked well for over a year. A few days ago, she said that she suddenly couldn't access the Internet. We had just had a good thunderstorm a few days before, so I assumed that the cable line had gotten "zapped". (The cable line was NOT run through a surge suppressor.) I got a second cable modem (BEFCMU10 v 2.0) and swapped it in for the original unit, but there is still no Internet access. I can ping all five of the nodes with no problem, and the printer hung on the BEFW11P1 WAP works fine from all 3 PCs. (The printer on the WPS11 isn't working, but that's a printer problem.)

I didn't reinstall the software/drivers for the updated Cable Modem; I didn't think I would need to.

Does anyone have any hints as to what I can do to verify whether the original cable modem is still functional or not?

Rich (in Minn.)

 

[herrslime]

This might sound a little basic but have you tried hooking a compueter diresctly to the cable modem and seeing if you can connect that way?

If not give the ISP help desk a call and they will walk you thru getting running again. Once that works then setup your wireless ssystem again. You don't even need to bother telling them about the wireless since they won't help you with it anyway.

hth