Problem upgrading to 8.1.52

[gddoec]

The other night we attempted to upgrade customer from 8.0.18 to 8.1.52. Yes, I have the license. Downloaded Manager from support site. Installed admin sutie including manager (did not remove 8.0.18 manager). Performed upgrade. got message all modules upgraded successfully. next morning all types of problems. System constantly resetting. Got error in monitor 'System not running SD Primary Software.' Was told by jenne tech support that the SD card did not get all it's files. Only option at that point was to format and recreate which was about a 2 hour process. Had to reformat and recreate. Is there a way to upgrade AND verify that all the files are there? has anyone else had this problem? hate to do this again and have the same problem where i have to format and recreate again.

thanks.

 

[tlpeter]

What happened is that there was a folder corrupted on the SD card.
This can happen after an upgrade or after a backup.
I had this myself recently on our demo system.
This probably happened after the backup the night after the upgrade.
Did you do the backup from SSA?
You better do this straight after the upgrade.
After that check SSA for errors.

But you can never ever be completely prepared.
It just happens.

BAZINGA!

I'm not insane, my mother had me tested!

 

[gddoec]

How did you correct your situation?

 

[tlpeter]

By a format and recreate
You did the right thing.


BAZINGA!

I'm not insane, my mother had me tested!