Problem Signature errors? 1

[jer18]

Often times our new Tecra M11-S3410 will boot up unable to start Windows correctly and show the repair console. The "cancel" button is available, but by selecting it, a prompt will indicate that the repair cannot be canceled.

The last time this happened I was able to note down the error details. Where can I pull a dump file? Unfortunately, I don't have anything to attach. Please advise what would help or if I need to provide more info.
Thanks!

Problem signature
Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 20
Problem Signature 05: AutoFailOver
Problem Signature 06: 1
Problem Signature 07: BadPatch
OS Version: 6.1.7600.2.0.0
Locale ID: 1033

 

[linney]

Have you looked in the Event Viewer for any errors?

http://windows.microsoft.com/en-us/windows7/What-information-appears-in-event-logs-Event-Viewer

Reading Vista MiniDumps
thread1583-1462370

Have you seen this Forum, perhaps that might be a good place to post a question too?

Tecra M Series

http://forums.computers.toshiba-eur...ABE035931F9F.jive5_z1svole?forumID=70&start=0

I did notice this thread in there which doesn't say nice things about your model.

Tecra M11-S3410 Frequent Freezes Win7

http://forums.computers.toshiba-europe.com/forums/thread.jspa?messageID=214224