Problem logging in to OWA

[djameson]

Hi,
When some users try to access our Exchange 2k OWA they only get two fields in the login prompt - for Username and Password. These people cannot log in to OWA even if they try a username of domain/username.

Where other users have three fields in the login prompt - for Username, Password and Domain, they can log in fine.

Any clues how you get it to ask for the domain? (e.g. is it an IE thing?)

thanks,
Dave.

 

[ohauer]

Hi,

what happens if the user try to login with
user@domain (smtp) and the passwd ?

Are the browsers all the same or different like IE, Netscape, Opera ...

olli

 

[djameson]

Thanks for your reply - sadly this does not work. All the browsers concerned are Internet Explorer and we are getting the same problem on some instances of version 5.0 and version 6. e.g. I am on version 6 and it's fine but a colleague who is also on version is having the problem.

Very strange. I was wondering if there could be a Security setting within IE that forces the authentication to prompt for the domain to be specified?

Thanks

 

[ohauer]

Hi,

yes there is a securety setting on the IE.
Normaly you call the OWA with the netbios-name like

http://myexchange/exchange

if there is a "." in the url the IE will not authenticate with NTLM setting but you can enable it on:
-> Tools -> Internet Options -> Security -> Local Intranet -> "Sites" / "Custom Level"

On "Sites" you can define a site like

http://myexchange.local.site

to handle like

http://myexchange

and on "Cusom Level" the Auth. methode.
Check here also the "User Authentication" settings.

Normaly you have a two line login if you set the "default domain" to "\" in IIS and "Ex System Manger" in the "Securety settings"

olli