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Problem installing Phone Manager

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ve3slw

Technical User
Dec 18, 2003
45
CA
I am not able to install Phone Manager Pro.
Error message says " uninstall IP office 3.1 before installing IP office 3.2.
I can not see any previous IP office on this computer.
I went through the add remove and even deleted my AVAYA folder.
 
Somewhere in the Registry it still has the installation info. This is what needs to be removed.

I'm not going to tell you to start deleting things in the Registy because if you don't know what you're doing then you could stuff your computer completely! :)

Try System Mechanic from I've used that in the past and it's pretty good. If you know what you're doing in the Registry then you can get rid of it from there but be careful.
 
Also, login that computer under a different login. Another login might have something that that login didnt have.
 
Add/Remove programs shows all apps install regardless of the user logged in.

Clearing the uninstall entry for that app in the Registry is the only way to get rid of it.
 
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