Hello,
I have CR 10 Professional and Oracle 8i database.
I have to prepare a report given the following data:
Case Number Entry Time Queue Name
101 1/5/2005 Finance
101 2/5/2005 HR
101 3/5/2005 Software
102 1/5/2005 Software
102 3/5/2005 Finance
102 4/5/2005 HR
103 1/5/2005 Finance
103 2/5/2005 Software
The Primary Key is an Internal Record Number.
Now, I have to find the last Queue in which each case is and of course display the results grouping the data by queue.
Thus, Expected Output is:
(Group) Queue Num of Cases
Finance 0
Software 2
HR 1
If I group by the Case Number to get a single row for each of the Case Numbers, then I can’t group by Queue Name.
I would appreciate any help available.
Thank you,
ssingh20
I have CR 10 Professional and Oracle 8i database.
I have to prepare a report given the following data:
Case Number Entry Time Queue Name
101 1/5/2005 Finance
101 2/5/2005 HR
101 3/5/2005 Software
102 1/5/2005 Software
102 3/5/2005 Finance
102 4/5/2005 HR
103 1/5/2005 Finance
103 2/5/2005 Software
The Primary Key is an Internal Record Number.
Now, I have to find the last Queue in which each case is and of course display the results grouping the data by queue.
Thus, Expected Output is:
(Group) Queue Num of Cases
Finance 0
Software 2
HR 1
If I group by the Case Number to get a single row for each of the Case Numbers, then I can’t group by Queue Name.
I would appreciate any help available.
Thank you,
ssingh20