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Problem in notification

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whizzz

whizzz

Programmer
Oct 19, 2003
32
IN
Hello everybody,

I am working on servicedesk 6.0 installed on win2k. I have some problem notification. When I sent a survey on mail, and when I click on the link provided in the mail, directly survey form opens. In the same way when a call initiation notification is sent, and when I click on the link, I want it to directly open the request description.

Can anyone help me out in this.

Thanks & Regards
whizzz
 
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