Problem connecting to pptp server

[zum]

Hi,

I've setup a PPTP server running on my FreeBSD box at work. I've been able to connect from home using VPN on my windows 2000 PC. But when a client of ours try's to connect to my work they get an error saying, Error 619: The specified port is not connected. They get this message when the vpn connection is verifying the password. I thought maybe there 47 and 1723 ports weren't open but they are and Mine at work are also.

Can anyone give me an idea of what I need to do to fix this.

Thanks.

 

[LloydSev]

during PPTP, when you get an error during username and password authentication, that is a very large indicator of port 1723 being blocked somewhere.

It is possible their ISP is blocking it, as a lot of ISPs these days consider VPN a use not covered under their TOS, as it is work related and not covered under a personal internet account.

Also, even if their Windows Firewall isn't blocking it, is it possible that their router is blocking it?

Computer/Network Technician
CCNA

 

[zum]

I check with there network administrator. He said there port 1723 on there router is open.

 

[LloydSev]

how about the ISP though? regardless of network tech, how about their ISP they connect THROUGH?

Computer/Network Technician
CCNA