Problem adding Media Library 1

[Vilse]

Hello again!

I have some problem with using "Media Library" on my nice system. When i want to add media library in administrator i got error.

After i have filled the network adress field with the local ip number (127.0.0.1, i have also tried the IP-number the logger have) i got this error message.
"Make sure the network adress Type and Network adress are correct"

I have read in "Nice Administrator´s Manual V8.9 Rev. A3, page 161-171 but can´t get it to work.

I run WinXP and have NICE Applcation 8.9 installed and database 2000.
The printer i want to use with the media library is a "Costar 250" and is connected to comport 1.

is there any configuration i heve to do in winxp or is it something else?

Thanks for helping!

 

[nice12345]

https://www.extranice.com/EIS/ProductDocumentation/SunsetProducts/8x/Pages/Version89.aspx

make sure nice applications have latest sp installed which is sp4. make sure media library software is running and printer server

 

[Vilse]

Hmm i think i can see a problem here.

When i read this documentation

https://www.egov.gov.fj/g2c/voip/Sh...Applications/Installing_nice_applications.pdf

On page 11 where the select component window appears i can see that Media library server is available, but in my installation program i can only chose between these compenent:

Nice Administrator
Nice Query
Nice Supervision
Nice Monitor
Nice Media plaey
and Nice Toolbar

I can´t chose if i want to install Media library server.
Do i have the the wrong prgram? I have Nice application Version 8.90.04.03 with SP4.
and i am running on Windows XP.

/Vilse

 

[nice12345]

its the serial key you enter when installing the applications that determines what apps you have available. if its a genunine purchase from nice you should have correct serial key. as this product is sunset for 8.9 maybe have a word with your nice presales

 

[Vilse]

OK
I have two Windows 2003 Appiliance Recovery kit that i have got from Nice.
In these kit i have a Nice Applications 8.9 CD with serial key, so i hope the serial key is genunine.

But i will try to contact Nice presales.

Thanks

 

[Vilse]

Is it possible to get different serial keys from Nice depending on how mutch applications you want to install?
Or is there only one genuine key and that key also opens up whole Nice applications 8.9?

 

[nice12345]

yes it is possible to get different serial keys. there use to be ONE key that you could use that would unlock all.

again if you are using images and you already installed media library with your key then that should work.

if you have media library installed else where then you can obtain the serial key under nice registry key using regedit.

 

[nice12345]

1619171H321L1-BUW

 

[Vilse]

I used the serial key you gave me and now i can choose media library server.
Now everything works fine.

Thankyou verry verry mutch!

Now just wonder if this is an illegal way for me to use this serial key, because i did not get it from nice directly?

/Vilse

 

[TheATeam]

If the serial key you have on your application CD is NOT the one given to you by nice12345 above then you are using the Media Library software illegally as this is not the license key that came with your purchase.

In other words, yes it is an illegal way for you to use this serial key!!

 

[Vilse]

Yes i know, after that i contacted Nice presale and they gave me a legal serial key.

/Vilse

 

[TheATeam]

They gave you an upgrade serial key for a product that's no longer in support?!? That's impressive !!

 

[Vilse]

I refered to an older order number and serial key and asked kindely then they just gave my one=).