PROBLEM ADDING DID'S TO OPTION 11C

[WYREDAWG]

I currntly have DID's in the range of 2000 to 7999. i just received a new batch that are in the 9000 range. when i try to add them i keep getting an error code saying that there are lower range numbers programmed. where do i allow the addition of these new DID's?

 

[acewarlock]

Are you using 9 for an access code to make a call, as in
9-1-212-555-1234
or 9-911

if so you will need to make soom changes in your dialing plan like may using 8 to make a call. you should get your vendor to make these changes as there are some legal requirements you need to meet with 911.

 

[WYREDAWG]

yes, i do use 9 as an access code, is there an easy way arround this? we do not have a vendor anymore for this system and i have been charged with making all necessary changes. I have been to the Installations course and i dont remember them talking about this.

 

[acewarlock]

Your new DID range is 9000, but your dial 9 to make calls is keeps you from using any other numbers that start with 9.

lets start by getting some info on how the switch is programmed.

goto

LD 86
PRT
CUST 0
ESN
Hit return until printing starts, when finished post here just AC1 and AC2. when this is done I will advise you further.

 

[WYREDAWG]

REQ prt
CUST 9

ESN007


CUST 0
FEAT esn

MXLC 25
MXSD 295
MXIX 25
MXDM 25
MXRL 25
MXFC 25
MXFS 25
MXSC 25
NCDP 7
AC1 9
AC2
DLTN YES
ERWT NO
TODS 0 00 00 23 59
RTCL DIS
NCOS 0 - 0
NCOS 1 - 0
NCOS 2 - 0
NCOS 3 - 0
NCOS 4 - 0
NCOS 5 - 0
NCOS 6 - 0
NCOS 7 - 0
NCOS 8 - 0
NCOS 9 - 0
NCOS 10 - 0
NCOS 11 - 0
NCOS 12 - 0
NCOS 13 - 0
NCOS 14 - 0
NCOS 15 - 0
NCOS 16 - 0
NCOS 17 - 0
NCOS 18 - 0
NCOS 19 - 0
NCOS 20 - 0
NCOS 21 - 0
NCOS 22 - 0
NCOS 23 - 0
NCOS 24 - 0
NCOS 25 - 0
NCOS 26 - 0
NCOS 27 - 0
NCOS 28 - 0
NCOS 29 - 0
NCOS 30 - 0
NCOS 31 - 0
NCOS 32 - 0
NCOS 33 - 0
NCOS 34 - 0
NCOS 35 - 0
NCOS 36 - 0
NCOS 37 - 0
NCOS 38 - 0
NCOS 39 - 0
NCOS 40 - 0
NCOS 41 - 0
NCOS 42 - 0
NCOS 43 - 0
NCOS 44 - 0
NCOS 45 - 0
NCOS 46 - 0
NCOS 47 - 0
NCOS 48 - 0
NCOS 49 - 0
NCOS 50 - 0
NCOS 51 - 0
NCOS 52 - 0
NCOS 53 - 0
NCOS 54 - 0
NCOS 55 - 0
NCOS 56 - 0
NCOS 57 - 0
NCOS 58 - 0
NCOS 59 - 0
NCOS 60 - 0
NCOS 61 - 0
NCOS 62 - 0
NCOS 63 - 0
NCOS 64 - 0
NCOS 65 - 0
NCOS 66 - 0
NCOS 67 - 0
NCOS 68 - 0
NCOS 69 - 0
NCOS 70 - 0
NCOS 71 - 0
NCOS 72 - 0
NCOS 73 - 0
NCOS 74 - 0
NCOS 75 - 0
NCOS 76 - 0
NCOS 77 - 0
NCOS 78 - 0
NCOS 79 - 0
NCOS 80 - 0
NCOS 81 - 0
NCOS 82 - 0
NCOS 83 - 0
NCOS 84 - 0
NCOS 85 - 0
NCOS 86 - 0
NCOS 87 - 0
NCOS 88 - 0
NCOS 89 - 0
NCOS 90 - 0
NCOS 91 - 0
NCOS 92 - 0
NCOS 93 - 0
NCOS 94 - 0
NCOS 95 - 0
NCOS 96 - 0
NCOS 97 - 0
NCOS 98 - 0
NCOS 99 - 0
ETOD
TGAR NO


MEM AVAIL: (U/P): 544691 USED: 159820 TOT: 704511
DISK RECS AVAIL: 390
REQ

 

[WYREDAWG]

would it be easier to just ask for DID's under 7999?

 

[acewarlock]

LD 22
PRT
DNB
8
>

what do you get??

 

[WYREDAWG]

dn 8
type rdb
rout 99

 

[acewarlock]

OK the first thing you need to do is change the access code for route 99 to another number. look at your other routes to see what the number plan is.

Once you free up the 8 then you have a choice to make, you can change the ESN AC1 from 9 to 8 or get DID numbers in the 8000 range. If you go the change AC1 to 8 then you will have to tell everyone to use 8 instead of 9 to make calls.

Are you with me so far??

 

[WYREDAWG]

yes, but i think i will just get lower numbered DID's. thinking about it now i dont think i should make a change that major to the existing dialing plan . thanks for your time and expertise. i know a little more now

 

[acewarlock]

In your original post you said you are using 2000 to 7999, so the only range you could use is 0000 to 1999. but the "0"
is being used by the operator so you would have to change that. also goto
LD 22 again
PRT
DNB
1

see if "1" is being used

 

[acewarlock]

I just though of something, are you saying you have 6000 phones on an Option 11c?? are you sure??