Private Line on ACD

[nortelephoneguy]

Hello all,

The private line (DN) does not ring on the set when dialed. (Busy called from internal/ long continueous ring from outside). Either way - does not ring on any ACD sets. All are acquired in Symposium - not that that should matter. We have a CS1000/Succession/Option 81C. Thanks for any thoughts.

 

[bigindian65]

sets are not on msb or nrd are they?

Mato' Was'aka

 

[acewarlock]

POST the TNB of a set.

What do you mean Private Line?




This is a Signature and not part of the answer, it appears on every reply.

This is an Analogy so don't take it personally as some have.

Why change the engine if all you need is to change the spark plugs.

 

[johnpoole]

that can be the acd group as well

john poole
bellsouth business
columbia,sc