Private DN Voicemail on Helpcenter Phones

[Chilltown]

Gents/Ladies:

Is there something specific that needs to programmed on 3905 phones to allow the HD techs private DN to get VM ?

Whats happening is that while the techs are on their private DN (non-symp) line, if they receive a Pvt Dn call, they receive a fast busy.

 

[phonz1]

Do you have a mailbox set up for that private dn?

 

[Chilltown]

I figured it out people... it was the lhk... it was set to "0". I set it to the prvt DN key which was "4", worked like a champ....


SOLVED !!!