Printing Word 2000 problems

[dpellegrini]

We are doing a Windows 95 to 2000 upgrade on all of our workstations. We are having some strange issues with printing Word 2000 documents. We are on a Novell Network using 8.02 client. We are printing to HP 5si MX using envelope feeders and 2000 sheet paper trays. Our problems are mostly printing envelopes. Using the updated PS drivers, the workstations sometimes print to the envelope feeders correctly, sometimes they will by pass the envelope feeder and print to another tray, even if none of the printing options have been changed. Each document behaves a little differently. If printing has been successful, doing the same thing with the same Word Doc and print setttings the next day will be unsuccessful. This is just an example of the type of anomolies we are seeing. Anyone have any suggestions?

Domenick Pellegrini
dpellegrini@yahoo.com

 

[TheLad]

Please can you confirm what Client you are running as the latest Novell Client for Windows 2000 is Novell Client 4.81?? Where does the 8.02 come into it? -----------------------------------------------------
"It's true, its damn true!"
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[dpellegrini]

The client we had at the time of the initial rollout was 4.8.02.(I mis typed it in my initial post) This week I downloaded the new client and upgraded the existing. This did nothing to resolve the issue.

Domenick Pellegrini
dpellegrini@yahoo.com