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Printing slow, form feeding, and rong font. Need it to stop

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MicroselTech

Technical User
Apr 12, 2005
1
US
Hi everyone,

I hold many hats in the company that I work for; one of them is to be their part time MIS person. Recently I have encountered a problem with MAS 90 and printing. The office manager is demanding that I fix this issue and make the office systems work properly. The systems were all win98 boxes that had been running for 3 to 5 years. They printed correctly in MAS 90 but would lock up or reboot unexpectedly. I was constantly being pulled away from my true responsibilities to try and stop these 98 boxes from rebooting. I finally gave in and convinced them to change all systems to XP Pro. There all completely stable now, but I have a printing problems that I can't seem to resolve.

The printers are setup under the Global Printers section. Some of them in that section are windows shared printers over the network and some are directly attached printers (LPT1.) The printers are a mix of laser and dot matrix. They are all form feeding an extra page after printing a report or sales order. There are also some reports that override the selected font on the printer and choose something completely different then what is intended. Our dot matrix printers are printing much slower than before upgrading to XP Pro.

The office staff finds all of this extremely annoying and the problems consume more time then they used to.

Here is the information I have so far:
All computers are Windows XP PRO SP2 or Windows 2000 Pro and both always print an extra blank page.
The dot matrix printer is a model Epson FX-880
The rev of MAS 90 is version 3.21 for windows. ? I know it is very old!

If anyone out there knows of any way I can get this version of MAS 90 to print faster, with out form feeding and not overriding the default font, I would greatly appreciate your help.

MicroselTech
 
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