When a user goes to print most acrobat files, he clicks on Print from inside Acrobat and there is a delay of 15 seconds (PC hangs during) before the print dialog box pops up.
The same acrobat files do not have this issue on other pcs.
I have tried installing newer versions of acrobat, both reader and full. He is currently on reader 5 but I installed 6 full and 6 reader and it did not solve the problem. He is back on 5 now.
I checked the fonts on his pc and the ones in use by the acrobat file I tested are the same or newer than on a pc that does not have the issue.
This also happens when you click file Page Setup and the page setup screen takes the same amount fo time to pop up.
Any ideas?
The same acrobat files do not have this issue on other pcs.
I have tried installing newer versions of acrobat, both reader and full. He is currently on reader 5 but I installed 6 full and 6 reader and it did not solve the problem. He is back on 5 now.
I checked the fonts on his pc and the ones in use by the acrobat file I tested are the same or newer than on a pc that does not have the issue.
This also happens when you click file Page Setup and the page setup screen takes the same amount fo time to pop up.
Any ideas?