Printing / Report problem with Vista

[LWB2008]

I'm grateful that Windows 7 seems to work better with my Paradox 10 Runtime database than Vista did. That said - about 1 in 10 users with Vista get a GPF when they open a report for printing. This actually happens before they ever have a chance to click on the print button on the Windows Printer Dialog box. Unfortunately I can't reproduce this problem and I have no computer with Vista (just Windows 7 and XP). So I'm trying to diagnosis this over email.

I know XP sometimes had problems with installed but unattached printer. This user has one printer, plus Adobe PDF and the MS Image Writer. Default is the printer.

Any thoughts?

 

[hcts]

1) could be a corupt font for the printer.
2) you could set the paradox 10 runtime to compatibility mode for xp and see if that helps.

 

[jlockley]

I wonder if compatibility mode would resolve the constant error message on shut down in Vista. It may be time to go to W7.