Printing Problems

[nh39]

We are printing documents from Excel and Access and experiencing some wierd problems - so far, on 4 different computers.

Comp1: Somehow in certain parts of the print out of an Excel spreadsheet is bolded, even though, the font of entire the document is supposed to be regular and looks normal on the computer.
Comp2: It doesn't print the letter head to go with the invoice.
Comp3: The MS Outlook calendar doesn't print the grid lines, the days of the week, and the top part of the calendar, which is normal a big gray box with the previous and next months.
Comp4: The MS Access report doesn't print the body of the report.

Please help.

 

[zaznet]

What printer are they printing to? What OS on the various systems. Is this printer a share or are does each workstation have it's own printer?

Need a little more information to help isolate this.

Sounds like you need an updated driver for a shared printer, but that's maknig an assumption. Check the driver on the server that holds the share as well.

Nathan aka: zaz (zaznet)
zaz@zaz.net

http://www.zaz.net/

 

[nh39]

It was Windows 2000 and HP4000/4100/4200 printers. We re-installed the printer drivers and everything went back to normal.

 

[zaznet]

Good, glad a simple driver re-install did it. Sounds like these printers probabyl shared some of the same files, so you should just need the 4200 drivers. I would be sure to install in the model order of the printers in case of any conflicts. I doubt they haev any unique files between them except some option specific settings.

Nathan aka: zaz (zaznet)
zaz@zaz.net

http://www.zaz.net/