Printing Problems WIN2000 Netware 5.1

[BVitter]

Ever since we upgraded from Netware 5.0 to 5.1 I have been unable to print to a HP 4050 from a WIN 2000 PC. All other users are running WIN98SE and have no problem printing to that printer. I can print to all other network printers (HP 2100, HP 1100, HP 5) from the WIN2000 PC. I am running the 4.8 SP 3 client on the WIN2000 system and I log in as Admin with full system rights. We are not running NDPS. The WIN2000 system is at SP2.

When I try to access the HP 4050 via WIN2000 Printer Control Panel it takes a long time (> 3 minutes) to open the printer properties - other printers open immediately. I can print a Test Page to the 4050 but it just stays in the queue in Ready status.

I have tried deleting and reinstalling the printer objects several times from both the WIN2000 PC and a WIN98SE PC but that has not helped.

Any ideas why this paricular printer does not work with WIN2000?

 

[gcvan]

I would start by checking your Novell client to determine what protocol is the primary protocol selection and then check the printer to be sure it is talking that protocol. You may have to disable ip or ipx/spx on the printer as a method of determinig where the problem lies. You can do this either from the control panel on the printer or through HP's jetadmin software.

Good luck.

 

[nolapeck]

Are you using the PCL 5e or PCL 6 driver?

Whatever you are using...switch.

I think you are using the PCL 6 driver, which I have had some problems such as blue screens and connectivity problems.

Patrick

 

[BVitter]

I am using the latest version of the Netware Client for WIN2000 and the primary protocol is IP. The connection shows IP. The printers are all setup with an IP address - we use static IP addressing. I can ping the printer and I get a test page when I press the Test button on the HP JetDirect unit.

I was using the PCL 6 driver, I tried the PCL5 driver - same results. The problem really seems to be on the Novell side since the time to open the properties is so long vs the other printers.

I am now experiencing the same problems with a brand new HP 1200N. These problems simply did not happen before we upgraded from Novell 5 to 5.1. Does 5.1 handle printers differently?