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Printing Problem with HIS

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DBarnes

DBarnes

IS-IT--Management
Aug 22, 2001
127
US
I am getting this error on the server and I have to click ok for it to go away and then they can print again. Is there anyway to turn this off.

"The print spooler was unable to connect to your printer. This can be caused by your printer being turned off, the cable being unplugged, or being connected to a VPN, which will block your access to your local network.

Your document will print when the printer becomes available."
 
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At what times, or under what conditions, does this error occur? Is it only on reboot? Is it intermittent or is there a pattern? What is the printer configuration?
 
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It is on an Host Intergration Server that has shared printers that are all around the State. It happen randomly and when this message pops up that printer can not print until I click ok on this message.
 
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