A user sends an e-mail to a number of other users outside the system but on a GroupWise system. We are 6.0 they are 5.5. Her e-mail was quite long with 18 attachments.
All attachments got to the users.
Most users were able to print the e-mail except for 2 users. They were only able to print what appeared on the screen - the rest of the e-mail is not printed. They received all the attachments.
Both users are on Windows XP, GroupWise 5.5. Other users with GroupWise 5.5 did not have any problems - we are not sure if they have Windows XP.
Any ideas?
All attachments got to the users.
Most users were able to print the e-mail except for 2 users. They were only able to print what appeared on the screen - the rest of the e-mail is not printed. They received all the attachments.
Both users are on Windows XP, GroupWise 5.5. Other users with GroupWise 5.5 did not have any problems - we are not sure if they have Windows XP.
Any ideas?