Printing Issue

[fivetenmm]

I have a client running SBS2003 and Windows XP SP2 on 2 desktops, with an HP4500 Laserjet connected directly to the Server and shared out for the users. They are able to print word documents, but when they try to print Documents out of Adobe Acrobat 8.1.2, only the 1st 2 pages of the docs print, the rest fail to print. Has anybody seen this issue??

 

[petrosky]

Hi fivetenmm,

Has this behaviour just started to happen?

If it is a new printer/problem...I would check whether there are any firmware updates available from HP.

Also, if you are using the PCL drivers, I would suggest trying the Postscript drivers to see whether this helps.

Regards,

Peter.

Remember- It's nice to be important,
but it's important to be nice

 

[fivetenmm]

Thanks Petrosky, it is a new printer problem, just started happening yesterday. I read somewhere that Adobe, and Networked printers sometimes don't play nice. I will update the firmware, and check the drivers, and see if that helps.