Windows 7 / HP ENVY 5530 / WordPerfect 12:
Have tried every preference setting I can locate, but cannot limit printing to black-only / greyscale; even if the following steps are taken, it still prints with color.
- In Devices & Printers / Printing Preferences / Paper Quality / Advanced / Document Options / Print in Greyscale is set to Black Ink Only
- This is the only location I can find that offers an option to select such
- My previous HP printer had the option at an initial stage, not requiring navigating through all of the steps the 5530 requires.
Any assistance? Appreciated.
Have tried every preference setting I can locate, but cannot limit printing to black-only / greyscale; even if the following steps are taken, it still prints with color.
- In Devices & Printers / Printing Preferences / Paper Quality / Advanced / Document Options / Print in Greyscale is set to Black Ink Only
- This is the only location I can find that offers an option to select such
- My previous HP printer had the option at an initial stage, not requiring navigating through all of the steps the 5530 requires.
Any assistance? Appreciated.
