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printing faxes problems

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subric

Technical User
Nov 10, 2004
28
CA
Customer is complaining that one user can't print her fax messages from her inbox.

The user gets about 30 faxes a day,
sometimes when she tries to print it, it just sits there.
It does not even bring up the dialog box print screen
If the user comes back later say about 1 hr, she will press print and it will bring up the dialog box

Even weirder is that if she can't print a particular fax, she can open another one she received, and that will print fine.

We have the latest version of unified messaging

CallPilot Desktop Client v4.04.04.12
Could it be an issue with windowsXP ?
 
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