Printing Crystal Report onTractor-Feed Printer

[groasa]

I have an offsite client that is using an Okidata 390 turbo tractor-feed printer to print statements. The statements are a Crystal Report that worked on this same printer prior to converting to Citrix. They have Citrix installed locally and everything is administered on their site.

From the server, the printer settings were adjusted so that through the printer Server Properties a new form was created with the correct dimensions.

The report prints to the correct printer and looks fine for 20 consecutive pages. After that, the report is no longer aligned. This client normally prints 400+ statements per month. They would rather not sit there and only print 20 pages at a time.

Any ideas?

 

[786123]

Ok nothing specific but have you tried checking the free space in the hard disk where the spooler resides on the server.

 

[groasa]

786123,

That was a really good idea, but I found out that this is a pretty new 13 Gig server that is only currently using 5 Gig.

So they are still only able to print 20 pages at a time.

Thanks anyway!

Any other ideas?