Printing and the WTSUPRN file

[APlant]

Hello,
I'm intending to use the WTSUPRN file to map all my printers to known good drivers. I've found the

http://www.printingsupport.com

web site to be very very useful (many thanks!!). I have a question though. Are there any performance issues if I add ALL printers to this file to ensure that when/if new printers are added in the environment that they don't cause any server issues? I can add all my known printers to this file but I'd like to add all printers so that I don't have to worry about 'other' printers (unknown to me) being attached to users PC's and causing an issue during autocreation.

Thanks,

 

[CitrixEngineer]

Well, the file has to be parsed by each logon, but since it's a text file, that's not much of a deal - unless you've got 1,000's of printers.

If you're using MetaFrame XP, you don't need to edit this file - indeed, if you do, then changes made in the CMC will overwrite any manual changes. This may have been brought in around FR1 or FR2 - my memory's a little hazy on this detail.

If you're using 1.8, then this is the safest way to go - although there are always 1 or 2 printers that just won't conform. It would be useful - not to mention time and headache saving - if you could make polite recommendations to your users as to which printers they should purchase if they want to print from your Citrix servers.

Hope this helps

CitrixEngineer@yahoo.co.uk