Printer Problems - Novell 5.1

[superred]

Having problems on certain printers on our network concerning the print jobs themselves.
In certain cases when a user prints to the troublesome printers only 50% of what should be printed is printed..

 

[TheLad]

What type of printing are you using? (ie. NDPS, standard NetWare printing, IP printing...)

Are you using up-to-date print drivers? What type of printers are they? -----------------------------------------------------
"It's true, its damn true!"
-----------------------------------------------------

 

[superred]

I am using non NDPS printers.
The printers are HP1700 and HP2500C.
I have used the Windows 2000 HP drivers that came with the printers.
Could this be a general networking issue?
If so what should I look out for ?

 

[TheLad]

I presume you are networking them via JetDirect cards or boxes? Have you upgraded the firmware on either? I remember having to upgrade firmware on several units when we migrated to NetWare 5.1 due to issues.

If you go to

http://www.hp.com/cposupport/networking/support_doc/bpj06917.html

and have a look at the HP Download Manager which you use to upgrade the firmware.

Also, goto

http://welcome.hp.com/country/us/eng/software_drivers.htm

and type in your printers in the drivers and updates section to ensure you are using the correct drivers (eg.. HP2500C ...) -----------------------------------------------------
"It's true, its damn true!"
-----------------------------------------------------

 

[salserocito]

TheLad is on the right path (...As always)! HP Jet Direct Print Servers MUST be a minumum firmware revision to properly work with NetWare v5.1!

Good Luck!

 

[TheLad]

Why thank you Salserocito, the compliment is returned -----------------------------------------------------
"It's true, its damn true!"
-----------------------------------------------------

 

[superred]

Many Thanks guys...it looks like this program will identify the types of jetdirect boxes here.
Let you know how it turns out