I support a citrix farm where we host a report printing application. This is used end users (or clients) to print labels using a label printer connected to their local machines (via COM1).
The problem is that nothing seems to happen, when a user sends a print request. The printer doesnt require any drivers and I kno its set up correctly.
I have tried adding "change client com1: com1: /persistent" to the usrlogon.cmd but still nothing happens.
Is there something im missing here? Has anyone got any ideas where i might be going wrong? Please help.