I have a rooming profile, WNT 4 service pack 6, MS office version 97, HP LaserJet 4200tn. When printing in MS word even though in print preview I see my doc it still prints blank, but if I delete the normal template it works fine.Usually I can print once fine then they go blank. Plus Outlook prints fine. Also I can print from Word to another printer in my office and it works fine on that printer.