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printer driver installation problems

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j2cool

Technical User
Nov 28, 2004
1
US
I have tried several times to install a downloaded printer driver for a Canon Multipass C3500 printer. But I got an error message C:\Program~1\Symantec\S32EVNt1.DLL "An installation Virtual Device Driver failed DLL intialization. Choose "close" to terminate the applciation"

It was a 16 bit Win Subsystem. I got the download and the instructions from USACanon.com. My operating system is Windows XP Pro 333MHz processor w/192MB of Ram. The computer is compatitible. I deleted everything out of temp folder and restarted the computer then logged in as Adminstrator. I followed all the instructions to a tee and tooks all additional step to avoid problems including, but not limited to, disabling unnecssary itmes running in the background of my computer like the antivirus software that might interfer with the installation.

What esle could I do or what did I do that might have been wrong.
 
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