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printer driver cannot be installed error

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bentley45

MIS
Jul 15, 2004
120
US
I have a w2k server as a print spooler for about 50 HP printers of various types on my network. I use standard TCP/IP printer ports.
I am trying to install a new HP LaserJet 2430 printer onto the spooler, but get the error "Printer driver cannot be installed. Operation cannot continue". I have tried the installation with another spooler that has similar types of printers installed on it with the same result. However, I have yet another spooler that only has a few printers installed on it (mix of hp2200's and 5si's). I was able to install the 2430 on it with no problem.
Seems like there is a driver conflict somewhere, but I know not where. Has anyone had this error? If so, is there some way to determine which existing printer is in conflict with the 2430? Thanks!
 
Check the resources available on the server having the install problem. Memory ? Swap ? process running ?
Do you have HP webjet admin ? Makes administering the printers easier.
If you have that many HP printers why don't you invest in a print appliance(offload the overhead from server(s))?

Rick Harris
SC Dept of Motor Vehicles
Network Operations
 
These are dedicated print servers....it's all they do. No, all resources are fine. We use WebJet Admin, but there doesn't seem to be any problem with the printer itself. I was able to install it onto one spooler, but not the one it needs to be on.
 
Have you checked the HP Support pages with your error message? there may be a new driver out because of this problem

kaycek
 
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