Prime Line

[BombOne]

Hello,

I am trying to figure out how to assign a key to be the prime line for outgoing calls on a phone.

System is Nortel option 11, currently key 0 on the set is first choice. I want the set to pick key 14. I made a change to LPK, it can now pick up ringing calls on key 14, but we want it to be first choice outbound too.

 

[jaxuser]

This should answer your question...

Feature description
The bottom key on a Meridian 1 proprietary telephone is the Prime DN. It is
preselected for call origination. If a user wishes to place or receive a call on
any other DN, the key must be manually selected.

On another note, with OLA in the CLS and LPK defined as a key other than 0, if Key 0 is on hold or busy, then going off hook will select next available key up for outgoing calls.

 

[BombOne]

thanks. So it really cant be done exactly as I want...

 

[jaxuser]

Not for outgoing calls. You will always auto select key 0 unless key 0 is busy or on hold.