Primary Coverage limit 1

[papagigo1]

Does anyone know how many extensions can have Primary Coverage of one extension using a Magix 4.0?
I think the limit on the Legend is 10 and hope the Magix allows more.

 

[Westi]

8 if I am not mistaking

Joe W.

FHandw., ACS

If you can't be good, be good at it!

 

[Westi]

yep 8

from the manual
Considerations and Constraints
A maximum of eight Primary Cover and Secondary Cover buttons can be assigned to provide
Individual Coverage for a given sender. Only one Cover button for each sender can be
programmed on a multiline telephone.

Joe W.

FHandw., ACS

If you can't be good, be good at it!

 

[papagigo1]

Thanks Joe, I was hoping for more..

 

[Westi]

you could create a coverage group and send the calls there then you can have a lot more extensions in it, but you can then not send the calls to voicemail.

Joe W.

FHandw., ACS

If you can't be good, be good at it!

 

[SYQUEST]

When you need more than 8 appearences for a station, you might consider using SSA (Shared System Access). It may be more flexible for your application. The Feature Reference document has a very good description of how it works and its interactions on both Legend and Magix.

....JIM....

 

[cvrbob]

At the auto dealers that I take care ,I use a combination of shared SA & primary coverage to get to to sales 15 phones , MLX stations get to Shared access & the 8 analog use the primary coverage

 

[papagigo1]

Thanks to everyone for the replies. I already have Primary Cover but need at least 6 more extensions to cover for the operator ext 1400.

As suggested I just tried to add SSA "shared access" of extension 1400 (operator console) to button 16 of an MLX-16D set and got an error!
I am using SPM 9.0.. Merlin Magix 4.0

Any ideas?

Mike



Mike

 

[papagigo1]

Westi,

Thanks for that, one but I need the Voicemail.
I think cvrbob and SYQUEST describe what I want, I just am having trouble programming it.

Thank you goys!

Mike

 

[kwing112000]

I dont think you can do SSA of an operator. Its been a while but i remember having issues with them and operators.

Kevin Wing
ACS- Implement IP Office
ACA- Implement IP Office
Carousel Industries

 

[papagigo1]

Thanks to all!

Mike

 

[merlinman]

Another "trick" is to use a "LOOP AROUND".

Assign a COVER BUTTON for the Operator on a Single Line Extension port, and then "LOOP" that port to an incoming LINE PORT.

That "LOOP AROUND" line can now be assigned to any number of extensions.

http://home.comcast.net/~merlinman

 

[papagigo1]

Merlinman,

Now that will fix my problem perfectly!

Thanks
Merlinman