Hi there! We are looking to implement CTI but have 2 options.
Option1.
Upgrade to 3.1 and purchase an AES server with all bells and whistles or
Option2.
Install a MAPD board that I am being told is no longer supported.
Can someone help give me some insight as to this quote I am getting to install the MAPD solution and whether or not it is true that it will not be supported if we go this route.
Quote below.
2- MapD (in case 1 is not working) $12K
2- software ASAI & ASAI Core Plus $40K
Installation of non supported solution $40K plus
Total is over $96K without $21 solution, which is needed anyway.
If you ever Upgrade the CM you will have to install the AES server anyway.
Let’s not go this way.
Option1.
Upgrade to 3.1 and purchase an AES server with all bells and whistles or
Option2.
Install a MAPD board that I am being told is no longer supported.
Can someone help give me some insight as to this quote I am getting to install the MAPD solution and whether or not it is true that it will not be supported if we go this route.
Quote below.
2- MapD (in case 1 is not working) $12K
2- software ASAI & ASAI Core Plus $40K
Installation of non supported solution $40K plus
Total is over $96K without $21 solution, which is needed anyway.
If you ever Upgrade the CM you will have to install the AES server anyway.
Let’s not go this way.